Performance degradation across the entire platform (app.product-live.com, settings.product-live and the Data Factory platform) Our teams are actively working to resolve this anomaly

Incident Report for Product-Live Status Next Gen

Resolved

This incident has been resolved.

Posted Nov 29, 2023 - 10:55 CET

Update

An overload on the application's internal network was identified.
Several solutions have been evaluated, one of which was deployed today at 5pm.
We are keeping a close watch on the situation, and further optimizations will be implemented progressively to restore optimal use of the platform.

Posted Nov 28, 2023 - 17:50 CET

Update

A fix has been implemented at 4:45am and we are monitoring the results.

Posted Nov 28, 2023 - 16:55 CET

Update

A fix has been implemented at 11:00am and we are monitoring the results.

Posted Nov 28, 2023 - 11:59 CET

Update

We are continuing to monitor for any further issues.

Posted Nov 27, 2023 - 18:08 CET

Update

A fix has been implemented and we are monitoring the results.

Posted Nov 27, 2023 - 11:02 CET

Update

We are continuing to monitor for any further issues.

Posted Nov 27, 2023 - 10:38 CET

Update

We are continuing to monitor for any further issues.

Posted Nov 24, 2023 - 15:39 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 24, 2023 - 15:39 CET

Investigating

From 12:30pm

Posted Nov 24, 2023 - 14:42 CET

This incident affected: Connexion.