All Systems Operational

Connexion Operational
90 days ago
99.86 % uptime
Today
Data Factory Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Resolved - We have identified an incident affecting the Data Factory production platform. From Saturday, September 5 at 7:30 p.m. to Sunday, September 6 at 10:20 a.m., the platform experienced service interruptions, which notably affected the triggering of scheduled jobs:

None of the scheduled jobs planned during this period were triggered.
Some jobs that had been triggered before Saturday, September 5 at 7:30 p.m. and were still running at that time were unable to complete successfully.

An investigation is currently underway to determine the root cause of these service interruptions and implement the necessary corrective measures.

Sep 5, 19:30 CEST

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - This incident has been resolved.
Sep 3, 09:42 CEST
Identified - Following this morning's application update, we have identified an issue affecting image uploads from the "Suggestions" interface on app.product-live.com. In some cases, images are not updated.

Our teams are working on deploying a resolution. Once released, the affected images can be updated again from this interface.

We will provide an update in the coming hours.

Sep 2, 16:44 CEST

Sep 2, 2026

Resolved - This incident has been resolved.
Sep 2, 14:46 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 11:59 CEST
Update - We are continuing to investigate this issue.
Sep 2, 11:58 CEST
Investigating - Following this morning's application update, we have identified an issue affecting image uploads from the "Suggestions" interface on app.product-live.com. In some cases, images are not updated.

Our teams are working on deploying a resolution. Once released, the affected images can be updated again from this interface.

We will provide an update in the coming hours.

Sep 2, 11:57 CEST
Completed - The scheduled maintenance has been completed.
Sep 2, 09:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 07:30 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 11:05 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 17:38 CEST
Scheduled - From 7:30a.m to 8:30a.m
Impact - Data Factory Services can be disrupt during the update. (for about 15 minutes)
Subject - Services continual improvement
This release is planned but not yet confirmed. Its scope and delivery date may change or be postponed.

Aug 25, 17:32 CEST

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 18:30 CEST
Scheduled - From 6:30pm to 7:00pm
Impact – Data Factory will be unavailable
Subject – Technical infrastructure maintenance

Aug 14, 17:07 CEST

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Completed - The scheduled maintenance has been completed.
Aug 25, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 13:30 CEST
Scheduled - An update of our preproduction environment.

From 1:30pm to 2:00pm
Impact – Data Factory will be unavailable
Subject – Technical infrastructure maintenance

Aug 14, 17:05 CEST

Aug 24, 2026

Completed - The scheduled maintenance has been completed.
Aug 24, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 13:00 CEST
Scheduled - From 1:00pm to 2:00pm
Impact – No impact
Subject – Services continual improvement

Aug 21, 14:50 CEST