Image upload issue on the "Suggestions" interface
Identified - Following this morning's application update, we have identified an issue affecting image uploads from the "Suggestions" interface on app.product-live.com. In some cases, images are not updated.

Our teams are working on deploying a resolution. Once released, the affected images can be updated again from this interface.

We will provide an update in the coming hours.
Sep 02, 2026 - 16:44 CEST
Uptime over the past 90 days. View historical uptime.
Connexion Operational
90 days ago
99.86 % uptime
Today
Data Factory Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2026

No incidents reported today.

Sep 2, 2026
Image upload issue on the "Suggestions" interface
Resolved - This incident has been resolved.
Sep 2, 14:46 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 11:59 CEST
Update - We are continuing to investigate this issue.
Sep 2, 11:58 CEST
Investigating - Following this morning's application update, we have identified an issue affecting image uploads from the "Suggestions" interface on app.product-live.com. In some cases, images are not updated.

Our teams are working on deploying a resolution. Once released, the affected images can be updated again from this interface.

We will provide an update in the coming hours.
Sep 2, 11:57 CEST
Product-Live Update
Completed - The scheduled maintenance has been completed.
Sep 2, 09:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 07:30 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 11:05 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 17:38 CEST
Scheduled - From 7:30a.m to 8:30a.m
Impact - Data Factory Services can be disrupt during the update. (for about 15 minutes)
Subject - Services continual improvement
This release is planned but not yet confirmed. Its scope and delivery date may change or be postponed.
Aug 25, 17:32 CEST
Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Product-Live Update
Completed - The scheduled maintenance has been completed.
Aug 27, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 18:30 CEST
Scheduled - From 6:30pm to 7:00pm
Impact – Data Factory will be unavailable
Subject – Technical infrastructure maintenance
Aug 14, 17:07 CEST
Aug 26, 2026

No incidents reported.

Aug 25, 2026
Product-Live Update - Pre-production environment
Completed - The scheduled maintenance has been completed.
Aug 25, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 13:30 CEST
Scheduled - An update of our preproduction environment.

From 1:30pm to 2:00pm
Impact – Data Factory will be unavailable
Subject – Technical infrastructure maintenance
Aug 14, 17:05 CEST
Aug 24, 2026
Product-Live Update
Completed - The scheduled maintenance has been completed.
Aug 24, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 13:00 CEST
Scheduled - From 1:00pm to 2:00pm
Impact – No impact
Subject – Services continual improvement
Aug 21, 14:50 CEST
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

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