All Systems Operational

Connexion Operational
Data Factory Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Resolved - On September 8, 2026, between 9:00 p.m. and 11:00 p.m. (Paris time), an incident was detected in one of our services. This resulted in a temporary interruption of our automatic job scheduling service within the Data Factory platform. Jobs scheduled during this period were not executed as planned. Our teams are currently working on deploying a fix to prevent any further interruptions.
Sep 8, 21:00 CEST

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Resolved - We have identified an incident affecting the Data Factory production platform. From Saturday, September 5 at 7:30 p.m. to Sunday, September 6 at 10:20 a.m., the platform experienced service interruptions, which notably affected the triggering of scheduled jobs:

None of the scheduled jobs planned during this period were triggered.
Some jobs that had been triggered before Saturday, September 5 at 7:30 p.m. and were still running at that time were unable to complete successfully.

An investigation is currently underway to determine the root cause of these service interruptions and implement the necessary corrective measures.

Sep 5, 19:30 CEST

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - This incident has been resolved.
Sep 3, 09:42 CEST
Identified - Following this morning's application update, we have identified an issue affecting image uploads from the "Suggestions" interface on app.product-live.com. In some cases, images are not updated.

Our teams are working on deploying a resolution. Once released, the affected images can be updated again from this interface.

We will provide an update in the coming hours.

Sep 2, 16:44 CEST