Update - An overload on the application's internal network was identified.
Several solutions have been evaluated, one of which was deployed today at 5pm.
We are keeping a close watch on the situation, and further optimizations will be implemented progressively to restore optimal use of the platform.

Nov 28, 2023 - 17:50 CET
Update - A fix has been implemented at 4:45am and we are monitoring the results.
Nov 28, 2023 - 16:55 CET
Update - A fix has been implemented at 11:00am and we are monitoring the results.
Nov 28, 2023 - 11:59 CET
Update - We are continuing to monitor for any further issues.
Nov 27, 2023 - 18:08 CET
Update - A fix has been implemented and we are monitoring the results.
Nov 27, 2023 - 11:02 CET
Update - We are continuing to monitor for any further issues.
Nov 27, 2023 - 10:38 CET
Update - We are continuing to monitor for any further issues.
Nov 24, 2023 - 15:39 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 2023 - 15:39 CET
Investigating - From 12:30pm
Nov 24, 2023 - 14:42 CET
Connexion Operational
90 days ago
100.0 % uptime
Today
Data Factory Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 28, 2023

Unresolved incident: Performance degradation across the entire platform (app.product-live.com, settings.product-live and the Data Factory platform) Our teams are actively working to resolve this anomaly.

Nov 27, 2023
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023
Nov 23, 2023
Resolved - This incident has been resolved.
Nov 23, 13:41 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 21, 17:33 CET
Investigating - From 1:00pm
Nov 21, 14:03 CET
Nov 22, 2023

No incidents reported.

Nov 21, 2023
Completed - The scheduled maintenance has been completed.
Nov 21, 14:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 12:00 CET
Scheduled - From 12:00pm to 2:00pm
Impact – No impact
Subject – Services continual improvement

Nov 20, 14:24 CET
Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

Nov 15, 2023

No incidents reported.

Nov 14, 2023

No incidents reported.